Wrong-Number Calls
Repeated Wrong-Number Calls Intended for Someone Else
If a company keeps calling you looking for a different person, you never gave that company consent to call your number. Wrong-party calls remove the caller's most common defense and are often actionable even after you explain the mistake.
We evaluate claims from consumers in all 50 states and the District of Columbia. Matters are pursued in federal and state courts, including through association with qualified local counsel or pro hac vice admission where required.
Your situation may qualify if…
- The caller asks for a name that is not yours
- You told the company it had the wrong number and the calls continued
- The calls use a recorded message or an autodialer
- You recently received a reassigned phone number
These are screening indicators only. They do not determine whether a claim exists, which depends on the specific facts and applicable law.
Why consent is the whole issue
Consent belongs to the person who gave it, not to the phone number. When a company calls a number that has been reassigned, or that was simply written down wrong, it has no consent from the person actually answering.
Once you tell the caller it has the wrong number, every later call is difficult to justify.
Reassigned numbers
Callers have access to databases designed to identify reassigned numbers. A failure to use available tools, or a failure to update records after being told the number is wrong, is a recurring theme in these matters.
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Tell Us About the Calls or Texts You Received
You do not need to know which law may apply. We evaluate claims from consumers in all 50 states and the District of Columbia.
Evidence to preserve now
- Your call log showing each incoming number, the date, and the time
- Voicemails, including any prerecorded or artificial-voice messages
- Screenshots of caller ID, including numbers that appear spoofed
- Any recording you lawfully made of a call
- Notes of what you said when you asked the caller to stop, and the date
- Monthly statements or call detail records from your carrier
- The name of any company, brand, product, or website mentioned on the call
Frequently Asked Questions
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