After You Said Stop
Texts Keep Coming After I Replied STOP
Replying STOP is a recognized method of revoking consent. When marketing texts continue after your opt-out, each subsequent message may be a separate violation, and the evidence usually sits in the message thread on your phone.
We evaluate claims from consumers in all 50 states and the District of Columbia. Matters are pursued in federal and state courts, including through association with qualified local counsel or pro hac vice admission where required.
Your situation may qualify if…
- You replied STOP, END, QUIT, UNSUBSCRIBE, or similar
- The sender confirmed your opt-out and then messaged you again
- The same brand resumed texting from a different number
- You still have the full thread on your phone
These are screening indicators only. They do not determine whether a claim exists, which depends on the specific facts and applicable law.
Why post-STOP messages are strong claims
Your opt-out and the messages that follow it appear in the same thread, in order, with timestamps. That sequence answers the two questions that decide most cases: did the consumer revoke consent, and did the sender continue anyway.
Senders sometimes rotate to a new number after an opt-out. Messages promoting the same brand from a different number are still relevant and should be preserved.
Preserve before you block
Blocking a sender can hide later messages and complicate proof. Screenshot the full thread first, including your STOP reply and every message that follows, then decide whether to block.
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Tell Us About the Calls or Texts You Received
You do not need to know which law may apply. We evaluate claims from consumers in all 50 states and the District of Columbia.
Evidence to preserve now
- Full screenshots of every message, including the sender's number or short code
- Screenshots showing the date and time of each message
- Your reply, including any message where you sent STOP
- Any confirmation message the sender returned after your opt-out
- Links or landing pages contained in the messages
- The brand, product, or company the messages promoted
- Messages received after your opt-out, kept in original order
Frequently Asked Questions
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