Debt Collection Calls
Debt Collection Robocalls and Repeated Collector Calls
Collection calls raise two separate bodies of law. The TCPA governs how the calls are placed, including prerecorded messages and autodialed calls to cell phones. The Fair Debt Collection Practices Act governs collector conduct, including repeated calls and calls after a written cease request.
We evaluate claims from consumers in all 50 states and the District of Columbia. Matters are pursued in federal and state courts, including through association with qualified local counsel or pro hac vice admission where required.
Your situation may qualify if…
- A collector called your cell phone repeatedly with a recorded message
- You told the collector to stop calling and calls continued
- The debt is not yours, or belongs to someone with a similar name
- The collector called your workplace after being told not to
- You sent a written cease-communication request
These are screening indicators only. They do not determine whether a claim exists, which depends on the specific facts and applicable law.
TCPA and FDCPA claims can be brought together
Where a collector used a prerecorded voice or an autodialer to reach a cell phone without consent, a TCPA claim may exist alongside FDCPA claims for harassment or for continuing to contact a consumer after a written cease request.
The FDCPA provides statutory damages up to $1,000 per action plus actual damages and fees, while the TCPA provides damages per call. The combination can materially change the value of a matter.
Wrong-party collection calls
If the debt is not yours, you never gave the collector consent to call your number, which removes the most common defense in collection-call cases. These are frequently the strongest collection matters we review.
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Tell Us About the Calls or Texts You Received
You do not need to know which law may apply. We evaluate claims from consumers in all 50 states and the District of Columbia.
Evidence to preserve now
- Your call log showing each incoming number, the date, and the time
- Voicemails, including any prerecorded or artificial-voice messages
- Screenshots of caller ID, including numbers that appear spoofed
- Any recording you lawfully made of a call
- Notes of what you said when you asked the caller to stop, and the date
- Monthly statements or call detail records from your carrier
- The name of any company, brand, product, or website mentioned on the call
Frequently Asked Questions
Related pages
Have Your Call Log Reviewed
Send us the details of the calls or texts you received. There is no obligation to proceed.